We fully stand behind the manufacturing of our beauty tools. Zizzili's Lifetime Guarantee covers any manufacturing defects in materials and workmanship for the lifetime of the product. We will gladly repair or replace at our discretion any manufacturing defect in these products free of charge.
The Zizzili Lifetime Guarantee does not apply to products that have been misused or modified, products from brands other than Zizzili Basics, products that have been repaired by anyone other than Zizzili, or products purchased from an unauthorized seller.
If your Zizzili Basics product has failed due to a manufacturing defect, please provide the following details via email to firstname.lastname@example.org: description of the problem, your receipt (for online purchases, please provide order ID and name of online store your purchase was made), your name, and return address. Proof of defect and return mailing of defective product may be required.