Lifetime Guarantee

We fully stand behind the manufacturing of our beauty tools and guarantee their performance.  If, at any time, your Zizzili Basics products no longer perform as originally intended, we will gladly repair or replace them at no charge.

The Zizzili guarantee does not apply to products that have been misused or modified, products from brands other than Zizzili Basics, products that have been repaired by anyone other than Zizzili, or products purchased from an unauthorized seller.

Please provide the following details via email to support@zizzili.com: description of the problem, your receipt (for online purchases, please provide order ID and name of online store your purchase was made), your name, and return address.